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Elevate Your Business with Astute Coaching
Why Choose Astute Coaching?
Tailored Solutions for Your Business
Astute offers expert business diagnostics and analysis to identify improvement areas specific to your operations. Our consultants craft customized solutions to ensure your path to ISO 9001 compliance is uniquely tailored to your business needs.
Personalized Coaching Sessions
Engage in regular 30-minute coaching sessions providing personalized guidance. Whether in-person or virtual, these sessions are designed to address your specific concerns, offering flexibility and convenience.
Affordable Excellence
We believe in making quality coaching accessible. Our sessions are priced at a reasonable GHS 100 per session, ensuring that businesses of all sizes can benefit from our expertise.
Structured Six-Month Program
Our approach is structured for long-term success. Join our six-month program for continuous support, progress tracking, and effective implementation of solutions. We’re committed to your success beyond the coaching sessions.
Register Today for Astute Coaching
Transparent and Affordable Pricing
Register now for our coaching sessions at GHS 100 per session. Uncover additional income opportunities through workshops, coaching sessions, and post-program consulting.
Transparent and Affordable Pricing
Astute Business Consulting is your strategic partner on the journey to ISO 9001 excellence. Register today, and let’s elevate your business together. Register now for Astute Coaching and take the first step toward ISO 9001 excellence. Your success story starts here with Astute Business Consulting!
Coaching Curriculum
Step into the Coaching Program at Astute Business Consulting and prepare to be astonished as you gain the knowledge and skills necessary to help small and medium-sized businesses reach ISO standards. Our all-inclusive curriculum is designed to walk you through every step of the process, so you can improve your business operations in a way that is unique to you.
Module 1: Introduction to ISO 9001, 14001, 45001 Standards
We begin by reviewing the basics of the ISO 9001, 14001, and 45001 standards, including what they are, how they are structured, and the principles that support them. We will discuss the value of QMSs and provide case studies of companies that have successfully used ISO 9001, 14001, and 45001 standards.
Module 2: Business Diagnostics and Analysis
We help you conduct a comprehensive business assessment by building on the previous steps. We will analyze your company’s SWOT (strengths, weaknesses, opportunities, and threats) using diagnostic tools developed for your industry. Current operations and processes will be examined in order to identify areas that can be improved upon in order to increase effectiveness and efficiency.
Module 3: Customized Solutions for ISO 9001, 14001, 45001 Compliance
Building customized solutions using the analysis’s insights is the focus of this module. In order to ensure compliance with ISO 9001, 14001, and 45001 standards, we will collaborate to create plans of action and establish reasonable deadlines and milestones for their execution.
Module 4: Coaching and Guidance Sessions
Personalized coaching is highly valued in our coaching program. Join our expert consultants for regular 1-hour coaching sessions where they will address your unique concerns and overcome your obstacles. Peer learning is another feature of these sessions that participants can take advantage of by talking to and learning from one another.
Module 5: Implementation and Monitoring
This module is all about putting theory into practice by concentrating on how to actually implement solutions for ISO 9001, 14001, and 45001. We will offer practical advice and methods for resolving typical problems. Master the art of keeping tabs on results and modifying tactics to fit ever-shifting corporate climates.
Module 6: Post-Program Consulting and Support
We will examine the effectiveness of the solutions put into place as the program nears its conclusion. In addition to laying the groundwork for post-program consulting services, this session will guarantee continuous support for the growth of your business.
Assessment and Certification
Take a final test to see how well you’ve learned and applied the principles of ISO 9001, 14001, and 45001 to round off your education. Certificates recognizing the successful implementation of ISO 9001, 14001, and 45001 standards will be distributed to participants.
We at Astute Business Consulting are committed to seeing you succeed, so come along on this rewarding adventure with us. Sign up now for our expert-guided coaching program, and your business will reach its full potential. Will you join me in taking your company to the next level?
What You Will Learn
Top Management
- Strategic Planning:
- Defining the company’s mission, vision, and values.
- Conducting a SWOT analysis (Strengths, Weaknesses, Opportunities, Threats).
- Setting long-term goals and objectives.
- Developing and updating the strategic plan.
- Financial Planning and Management:
- Budgeting and forecasting.
- Financial reporting.
- Cash flow management.
- Financial risk management.
- Leadership and Governance:
- Establishing and communicating organizational policies.
- Succession planning.
- Board and executive team governance.
- Organizational Structure and Design:
- Defining roles and responsibilities.
- Designing organizational structure.
- Implementing and managing change.
- Performance Management:
- Setting key performance indicators (KPIs).
- Performance appraisal processes.
- Employee development and training.
- Communication and Stakeholder Management:
- Internal and external communication strategies.
- Managing relationships with stakeholders.
- Crisis communication planning.
- Risk Management:
- Identifying and assessing risks.
- Developing risk mitigation strategies.
- Compliance with regulations and standards.
- Project Management:
- Overseeing major projects and initiatives.
- Project planning and execution.
- Decision-Making Processes:
- Establishing decision-making frameworks.
- Ensuring transparent decision-making processes.
- Technology and Information Management:
- IT strategy development.
- Data management and cybersecurity.
- Information systems and technology infrastructure.
- Legal and Regulatory Compliance:
- Compliance with applicable laws and regulations.
- Contract management.
- Human Resources Management:
- Recruitment and onboarding.
- Employee relations.
- Diversity and inclusion initiatives.
- Quality Management:
- Implementing quality control measures.
- Continuous improvement processes.
- Customer Relationship Management:
- Customer service processes.
- Customer feedback and satisfaction measurement.
- Ethics and Corporate Social Responsibility (CSR):
- Establishing and promoting ethical guidelines.
- Implementing CSR initiatives.
- Innovation and Research and Development:
- Encouraging innovation within the organization.
- Managing R&D processes.
- Supply Chain Management:
- Ensuring a smooth supply chain operation.
- Vendor and supplier management.
- Public Relations and Marketing Strategy:
- Brand management.
- Marketing and promotional strategies.
- Employee Well-being and Engagement:
- Wellness programs.
- Employee engagement initiatives.
- Monitoring and Evaluation:
- Establishing monitoring and evaluation processes.
- Continuous improvement and feedback loops.
Marketing Management
- Market Research:
- Conducting market analysis
- Competitor research
- Trend analysis
- Customer profiling
- Strategic Planning:
- Developing marketing strategies
- Setting goals and objectives
- Budget planning and allocation
- Brand Development:
- Brand positioning
- Messaging guidelines
- Brand identity (logo, colors, fonts)
- Content Creation:
- Content strategy
- Editorial calendar
- Content creation guidelines
- Approval processes
- Social Media Management:
- Social media strategy
- Posting schedules
- Engagement and response guidelines
- Social media analytics and reporting
- Public Relations:
- Media relations strategy
- Press release creation and distribution
- Crisis communication plan
- Advertising:
- Ad campaign strategy
- Ad creation and design
- Media buying and placement
- Ad performance tracking
- Email Marketing:
- Email campaign strategy
- Subscriber segmentation
- Email design and content guidelines
- A/B testing processes
- Search Engine Optimization (SEO):
- Keyword research
- On-page and off-page SEO optimization
- SEO analytics and reporting
- Events and Sponsorships:
- Event planning and coordination
- Sponsorship strategy
- Event success metrics and reporting
- Lead Generation and Management:
- Lead generation strategies
- Lead scoring criteria
- CRM usage and maintenance
- Analytics and Reporting:
- Defining key performance indicators (KPIs)
- Regular reporting schedules
- Data analysis and insights generation
- Collaboration with Sales:
- Sales and marketing alignment strategies
- Lead handoff processes
- Communication channels between sales and marketing
- Customer Feedback and Surveys:
- Collecting customer feedback
- Implementing customer satisfaction surveys
- Analyzing and acting on feedback
- Technology and Tools:
- Documenting the use of marketing tools (CRM, analytics, automation)
- Training materials for new tools or software
- Legal and Compliance:
- Compliance with data protection laws
- Approval processes for marketing materials
- Intellectual property considerations
- Training and Development:
- Training programs for new team members
- Continuous learning and development initiatives
- Cross-functional training for team members
- Budget Management:
- Budget allocation and tracking
- Expense approval processes
- Feedback and Improvement Processes:
- Regular team meetings for feedback
- Continuous improvement initiatives
- Post-campaign analysis and reviews
- Emergency and Crisis Response:
- Crisis communication plan
- Emergency response procedures
- Backup plans for critical processes
Business Development
- Market Research:
- Conducting market analysis
- Competitor analysis
- Identifying target markets and segments
- Lead Generation:
- Prospecting strategies
- Inbound lead generation
- Outbound lead generation
- Networking and relationship-building
- Sales Pipeline Management:
- Lead qualification
- Opportunity assessment
- Sales forecasting
- Pipeline tracking and reporting
- Customer Relationship Management (CRM):
- Managing customer data
- Tracking customer interactions
- Implementing CRM software
- Proposal and Presentation Development:
- Creating proposals
- Developing presentations
- Pitching to clients and stakeholders
- Negotiation and Closing:
- Negotiation strategies
- Contract development and review
- Closing techniques
- Partnership and Collaboration:
- Identifying potential partners
- Negotiating and establishing partnerships
- Managing ongoing collaborations
- Product or Service Development:
- Gathering customer feedback
- Communicating customer needs to the product team
- Participating in product development strategies
- Metrics and Key Performance Indicators (KPIs):
- Defining and tracking relevant KPIs
- Analyzing and reporting on performance metrics
- Budgeting and Resource Allocation:
- Allocating budget for business development activities
- Tracking expenses
- Financial forecasting
- Training and Development:
- Employee training programs
- Skill development initiatives
- Onboarding processes for new team members
- Market Entry and Expansion:
- Developing market entry strategies
- Expanding into new territories
- Adapting to local market conditions
- Technology and Tools Management:
- Utilizing and managing technology tools for business development
- Staying updated on industry-relevant technologies
- Risk Management:
- Identifying and assessing potential risks
- Developing risk mitigation strategies
- Reporting and Analysis:
- Generating regular reports on business development activities
- Analyzing trends and making data-driven decisions
- Legal and Compliance:
- Ensuring compliance with relevant laws and regulations
- Drafting and reviewing contracts
- Customer Feedback and Satisfaction:
- Collecting and analyzing customer feedback
- Implementing improvements based on feedback
- Event Management:
- Planning and participating in industry events
- Hosting events for lead generation and relationship-building
- Team Collaboration:
- Facilitating communication within the business development team
- Collaborating with other departments
- Continuous Improvement:
- Implementing feedback loops for process improvement
- Evaluating and refining strategies based on results
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Finance & Accounts
- Financial Planning and Budgeting:
- Develop annual budgets.
- Monitor budget execution.
- Adjust budgets as needed.
- Financial Reporting:
- Prepare periodic financial statements (income statement, balance sheet, cash flow statement).
- Generate management reports for decision-making.
- Ensure compliance with accounting standards and regulations.
- Accounts Payable:
- Record and manage vendor invoices.
- Process payments to suppliers.
- Reconcile supplier statements.
- Accounts Receivable:
- Generate and send customer invoices.
- Record customer payments.
- Follow up on overdue payments.
- Payroll Processing:
- Calculate and process employee salaries.
- Deduct and remit taxes and other statutory deductions.
- Prepare and distribute pay slips.
- Tax Compliance:
- Ensure compliance with tax laws and regulations.
- File tax returns accurately and on time.
- Manage any tax audits or inquiries.
- Financial Audits:
- Prepare for and undergo external audits.
- Implement audit recommendations.
- Maintain audit trails and documentation.
- Expense Management:
- Monitor and control business expenses.
- Reconcile employee expense reports.
- Implement expense policies.
- Cash Management:
- Manage daily cash balances.
- Forecast cash flow.
- Invest excess cash wisely.
- Financial Systems Management:
- Implement and maintain financial software systems.
- Ensure data accuracy and integrity.
- Train staff on system use.
- Credit Management:
- Assess customer creditworthiness.
- Set credit limits.
- Monitor and manage credit risks.
- Internal Controls:
- Establish and enforce internal financial controls.
- Regularly review and update control procedures.
- Conduct internal audits.
- Financial Policy and Procedure Documentation:
- Document and regularly update financial policies and procedures.
- Ensure staff adherence to policies.
- Compliance Reporting:
- Prepare and submit regulatory compliance reports.
- Stay updated on changes in financial regulations.
- Treasury Management:
- Manage company investments.
- Monitor and control liquidity.
- Handle foreign exchange transactions if applicable.
- Risk Management:
- Identify and assess financial risks.
- Implement risk mitigation strategies.
- Document risk management policies.
- Asset Management:
- Track and manage company assets.
- Depreciation calculations and reporting.
- Conduct periodic asset audits.
- Financial Training and Development:
- Provide ongoing training for finance staff.
- Stay informed about industry best practices.
- Financial Decision Support:
- Provide financial analysis and support for strategic decisions.
- Conduct cost-benefit analysis for projects.
- Vendor and Contract Management:
- Manage vendor contracts and payments.
- Ensure compliance with contract terms.
Production Management
- Production Planning:
- Demand forecasting
- Master production scheduling
- Materials requirement planning
- Order Processing:
- Order receipt and entry
- Order verification
- Order prioritization
- Inventory Management:
- Raw material inventory tracking
- Work-in-progress tracking
- Finished goods inventory tracking
- Purchasing:
- Supplier selection and management
- Purchase order generation
- Receiving and inspection of materials
- Quality Control:
- Incoming material inspection
- In-process inspection
- Final product inspection
- Production Operations:
- Workstation setup and maintenance
- Equipment operation and maintenance
- Workflow optimization
- Workforce Management:
- Staff scheduling
- Training programs
- Performance monitoring
- Maintenance and Repairs:
- Preventive maintenance procedures
- Equipment repair processes
- Downtime tracking and analysis
- Health and Safety:
- Workplace safety protocols
- Emergency response procedures
- OSHA compliance
- Continuous Improvement:
- Process optimization
- Root cause analysis
- Implementing feedback mechanisms
- Documentation and Record-Keeping:
- Standard operating procedures (SOPs)
- Production logs and records
- Change control procedures
- Communication:
- Internal communication channels
- Collaboration tools and platforms
- Reporting structures
- Waste Management:
- Recycling programs
- Disposal procedures for hazardous materials
- Waste reduction initiatives
- Regulatory Compliance:
- Compliance with industry standards
- Environmental regulations
- Product safety standards
- Customer Service:
- Order tracking and fulfillment
- Handling customer inquiries
- Returns and warranty processes
- Energy Management:
- Energy consumption monitoring
- Energy efficiency initiatives
- Renewable energy integration
- Technology Integration:
- Automation processes
- Integration of new technologies
- Software and hardware maintenance
- Cost Control:
- Cost analysis and reporting
- Budgeting and forecasting
- Cost reduction strategies
Operations Management
- Supply Chain Management:
- Procurement processes
- Inventory management
- Supplier relationship management
- Production/Service Delivery:
- Manufacturing processes (if applicable)
- Service delivery processes
- Quality control processes
- Facilities Management:
- Maintenance procedures
- Security protocols
- Space and resource allocation
- Logistics and Distribution:
- Transportation management
- Warehouse management
- Distribution processes
- Health and Safety:
- Safety protocols
- Emergency response plans
- OSHA compliance (or relevant safety standards)
- Quality Management:
- Quality assurance processes
- Continuous improvement initiatives
- Customer feedback and resolution processes
- Project Management:
- Project planning and execution
- Resource allocation
- Project tracking and reporting
- Customer Support:
- Customer service procedures
- Returns and warranty processes
- Complaint resolution
- Human Resources:
- Recruitment and onboarding
- Training and development
- Performance management
- Financial Management:
- Budgeting processes
- Expense management
- Financial reporting
- Information Technology:
- IT infrastructure management
- Cybersecurity protocols
- System backups and recovery
- Compliance and Legal:
- Regulatory compliance processes
- Contract management
- Intellectual property protection
- Communication Protocols:
- Internal communication processes
- External communication guidelines
- Crisis communication plans
- Environmental Sustainability:
- Environmental impact assessments
- Sustainability initiatives
- Compliance with environmental regulations
- Risk Management:
- Risk identification and assessment
- Mitigation strategies
- Contingency planning
- Knowledge Management:
- Documentation of best practices
- Knowledge sharing processes
- Training documentation
- Technology and Systems:
- IT infrastructure documentation
- Software development life cycle (if applicable)
- System integration processes
- Strategic Planning:
- Long-term planning processes
- Goal-setting and performance metrics
- Scenario planning
Human Resource Management
- Recruitment and Staffing:
- Job requisition and approval process
- Job posting and advertising
- Application review and shortlisting
- Interview scheduling and coordination
- Candidate evaluation and selection
- Reference checks and background screening
- Job offer and negotiation
- Onboarding process for new hires
- Employee Relations:
- Conflict resolution procedures
- Grievance handling
- Employee counseling
- Disciplinary actions and documentation
- Termination process
- Performance Management:
- Goal setting and alignment
- Performance appraisal process
- Feedback and coaching
- Performance improvement plans
- Training and Development:
- Training needs assessment
- Training program design and development
- Training delivery and facilitation
- Evaluation of training effectiveness
- Compensation and Benefits:
- Salary structure and job grading
- Benefits administration
- Payroll processing
- Compensation reviews
- Policy Development and Communication:
- Employee handbook development
- Policy communication and updates
- Compliance with labor laws and regulations
- Employee Engagement:
- Employee surveys and feedback mechanisms
- Recognition and rewards programs
- Employee engagement initiatives
- Health and Safety:
- Workplace safety procedures
- Incident reporting and investigation
- Emergency response planning
- Leave Management:
- Vacation and time-off policies
- Leave request and approval process
- HR Information Systems (HRIS):
- Data management and accuracy
- HRIS maintenance and updates
- Succession Planning:
- Identifying and developing internal talent
- Leadership development programs
- Diversity, Equity, and Inclusion (DEI):
- DEI policies and initiatives
- Monitoring diversity metrics
- Exit Interviews:
- Exit interview process
- Analysis of turnover data
- Legal Compliance:
- Ensuring compliance with labor laws
- Keeping abreast of changes in regulations
- Records Management:
- Employee files and documentation
- Confidentiality and data protection
- Employee Wellness Programs:
- Health and wellness initiatives
- Employee assistance programs
- Remote Work Policies:
- Remote work guidelines and policies
- Technology support for remote employees
- Talent Acquisition Strategy:
- Long-term workforce planning
- Employer branding and recruitment marketing
- Mentorship Programs:
- Establishing and managing mentorship initiatives
- HR Budgeting:
- Budget planning and allocation for HR activities
Procurement Management
- Sourcing Strategy:
- Develop a strategy for sourcing goods and services.
- Identify potential suppliers and vendors.
- Conduct market research and analysis.
- Supplier Selection and Evaluation:
- Establish criteria for supplier selection.
- Evaluate and select suppliers based on criteria such as cost, quality, reliability, and sustainability.
- Perform regular supplier performance reviews.
- Purchase Requisition:
- Receive and review purchase requisitions from various departments.
- Validate and prioritize requests.
- Request for Proposal (RFP) Process:
- Prepare and issue RFPs.
- Evaluate proposals received from suppliers.
- Negotiation and Contracting:
- Negotiate terms and conditions with selected suppliers.
- Create and manage contracts.
- Ensure legal compliance.
- Purchase Order (PO) Processing:
- Generate purchase orders based on approved requisitions.
- Communicate purchase orders to suppliers.
- Receipt and Inspection:
- Receive and inspect delivered goods and services.
- Verify that deliveries meet specified requirements.
- Invoice Processing:
- Validate supplier invoices against purchase orders and contracts.
- Approve and process invoices for payment.
- Supplier Relationship Management:
- Build and maintain positive relationships with key suppliers.
- Address and resolve supplier issues.
- Collaborate on continuous improvement initiatives.
- Risk Management:
- Identify and assess risks in the supply chain.
- Implement strategies to mitigate risks.
- Performance Metrics and Reporting:
- Define key performance indicators (KPIs) for procurement.
- Regularly report on procurement performance.
- Compliance and Ethics:
- Ensure compliance with relevant laws and regulations.
- Uphold ethical standards in procurement practices.
- Inventory Management:
- Monitor and manage inventory levels.
- Coordinate with other departments to optimize stock levels.
- Technology and Automation:
- Implement and maintain procurement software and systems.
- Explore opportunities for process automation.
- Training and Development:
- Provide training for procurement staff.
- Stay informed about industry trends and best practices.
- Dispute Resolution:
- Establish a process for resolving disputes with suppliers.
- Document and learn from dispute resolution experiences.
- Environmental and Social Responsibility:
- Integrate sustainable and socially responsible practices into procurement processes.
- Emergency Response and Business Continuity:
- Develop plans for procurement activities during emergencies.
- Ensure business continuity in the face of disruptions.
Quality Assurance/Quality Control Management
- Quality Policy and Objectives:
- Document the company’s quality policy and objectives, outlining the organization’s commitment to quality.
- Quality Manual:
- Develop a comprehensive quality manual that provides an overview of the QAQC system, processes, and procedures.
- Document Control:
- Establish procedures for creating, reviewing, approving, and controlling all relevant documents, such as policies, procedures, work instructions, and forms.
- Change Control:
- Define a process for managing and documenting changes to processes, procedures, and specifications to ensure proper evaluation and approval.
- Training and Competence:
- Document procedures for identifying training needs, providing training, and assessing the competence of personnel involved in quality-critical activities.
- Supplier and Vendor Management:
- Develop processes for evaluating, approving, and monitoring suppliers and vendors to ensure they meet quality requirements.
- Incoming Inspection:
- Define procedures for inspecting and verifying the quality of incoming materials or components.
- Production and Process Control:
- Document processes for controlling production and service provision activities to ensure adherence to quality standards and specifications.
- Non-Conformance Management:
- Establish procedures for identifying, documenting, investigating, and addressing non-conformities, including corrective and preventive actions.
- Calibration and Maintenance:
- Document procedures for the calibration and maintenance of equipment and instruments to ensure accurate and reliable measurements.
- Risk Management:
- Develop processes for identifying, assessing, and mitigating risks that could impact product or service quality.
- Customer Complaints and Feedback:
- Document procedures for handling and investigating customer complaints and feedback to identify areas for improvement.
- Internal Audits:
- Define processes for conducting regular internal audits to assess compliance with quality management system requirements.
- Management Review:
- Document procedures for periodic management reviews to evaluate the effectiveness of the quality management system and identify opportunities for improvement.
- Data and Record Management:
- Establish processes for the creation, maintenance, and retention of records to demonstrate compliance with quality standards.
- Continuous Improvement:
- Implement processes for identifying and implementing opportunities for continuous improvement in quality and efficiency.
- Regulatory Compliance:
- Ensure documentation of processes to monitor and ensure compliance with relevant industry regulations and standards.
- Emergency Preparedness and Response:
- Develop procedures for responding to emergencies that could impact product or service quality.
Health, Safety and Environment Management
- HSE Policy Development and Communication:
- Develop and communicate the company’s HSE policy.
- Ensure understanding and awareness of the policy among employees.
- Risk Assessment and Management:
- Conduct regular risk assessments for various processes and activities.
- Implement risk management strategies to minimize and control identified risks.
- Incident Reporting and Investigation:
- Establish a process for reporting accidents, incidents, and near misses.
- Investigate incidents to identify root causes and implement corrective actions.
- Emergency Preparedness and Response:
- Develop and document emergency response plans.
- Conduct drills and training for employees to respond to emergencies.
- Workplace Inspections and Audits:
- Conduct regular inspections of the workplace to identify hazards.
- Perform HSE audits to assess compliance with policies and regulations.
- Training and Awareness:
- Develop HSE training programs for employees at all levels.
- Ensure that employees are aware of HSE procedures and best practices.
- Personal Protective Equipment (PPE) Management:
- Establish guidelines for the selection, use, and maintenance of PPE.
- Ensure that employees are provided with appropriate PPE.
- Hazardous Materials Management:
- Develop procedures for the safe handling, storage, and disposal of hazardous materials.
- Comply with regulations related to the transportation of hazardous materials.
- Health and Wellness Programs:
- Implement programs to promote employee health and wellness.
- Provide resources for health-related issues and preventive measures.
- Contractor Safety Management:
- Establish guidelines for assessing and managing the safety performance of contractors.
- Ensure that contractors comply with HSE policies and standards.
- Environmental Management:
- Develop procedures for monitoring and managing environmental impacts.
- Comply with environmental regulations and standards.
- Recordkeeping and Documentation:
- Maintain accurate records of HSE activities, incidents, and compliance.
- Document training records, risk assessments, and emergency response plans.
- Communication and Reporting:
- Establish channels for communicating HSE information throughout the organization.
- Prepare and submit reports to regulatory agencies as required.
- Continuous Improvement:
- Implement a process for continuous improvement in HSE performance.
- Regularly review and update HSE policies and procedures.
- Legal Compliance:
- Stay informed about relevant HSE laws and regulations.
- Ensure the company’s compliance with applicable legal requirements.
TRAINING VIDEOS
Playlist
Introductory training to ISO 9001:2015 to SMEs to allow them to apply that standard in their business to enjoy the benefits thereof at the very early stages of their businesses. This is to dispel the notion that only large businesses can apply the ISO 9001: standard in their businesses.